Motryx

The workshop software that also picks up the phone.

Scheduling, work orders, parts and invoicing in one system. And it also answers the phone and WhatsApp, booking the appointment into a real free slot.

30-day pilot, no lock-in, with data migration included.

Front desk liveWorkshop network

Calls answered

5,266

The agent picked up the phone

Invoices issued

1,810

From the work order

Reconciled with suppliers

115,000

Invoices checked against their delivery notes

Call flow

5,266 total

Resolved by the agent
3,773
Passed to the workshop when needed
1,493
Data
Stored in the EU
Compliance
GDPR
Invoicing
Verifactu
Channel
WhatsApp Business

The problem

The phone rings while you're under a car.

Someone has to answer it. And when nobody can, what you lose isn't the call: it's everything that would have come after it.

Any given Tuesday

  1. Missed call

    The call nobody picks up

    The customer calls the next workshop on the list. You never even find out they called.

  2. Double booking

    The appointment written down wrong

    A note on a scrap of paper, a stray WhatsApp, two cars booked for the same time.

  3. Customer not told

    The finished car nobody calls about

    It takes up space, delays the next job coming in and pushes back getting paid.

  4. Paperwork pending

    The paperwork left for the end of the day

    The day's delivery notes still not entered, and the supplier invoice nobody has time to check against what actually arrived.

None of these four is the workshop's fault. It's what happens when the front desk and the admin depend on someone having their hands free, or on a spare hour after closing.

The difference

It's not just another workshop program. It's the front desk and the management in one place.

Workshop programs don't pick up the phone. AI receptionists can't create the order or the invoice, because they aren't the system the workshop runs on. Motryx is both.

  • Without Motryx

    A phone that rings and nobody answers

    With Motryx

    Calls answered straight away

  • Without Motryx

    Appointments in a notebook or on WhatsApp

    With Motryx

    A synced schedule

  • Without Motryx

    "Is my car ready yet?"

    With Motryx

    Automatic notice and coordinated pickup

  • Without Motryx

    Calling the parts supplier for every order

    With Motryx

    Supplier orders from the work order itself

  • Without Motryx

    Delivery notes entered by hand

    With Motryx

    Photo of the delivery note, OCR, and invoices checked against it

  • Without Motryx

    Services and ITV inspections if someone remembers

    With Motryx

    Motryx spots them, reminds the customer and books it

  • Without Motryx

    Quotes and invoices by retyping data

    With Motryx

    Both come from the work order

Listen

This is Motryx picking up the phone. The call we open our demo with, in full.

It's the conversation that opens our product demo, complete and uncut: the voice Motryx really answers with, handling a call from start to finish. It ends with the appointment booked and the work order created.

Demo call · Real agent voice · English

Recorded callMOTRYX FRONT DESK · ENGLISH
0:52

CustomerHi, my engine warning light has come on and I wanted to bring the car in for you to check.

What ended up in the system

2947 JBKAppointment created
Appointment
Thursday, 18:00
Service
Engine check and oil change

End to end

One call. Four things you no longer do by hand.

This is the call you just heard, followed through the system. The plate number goes in once and is never typed again.

2947 JBKAudi A11/4
Customer
Laura Smith
Reason
Engine check and oil change
Channel
Incoming call
Plate
Captured on the call
Conversation in progress

The product

What your team sees every morning.

Recordings of the real system, no mock-ups.

Schedule

Real slots, per mechanic

The schedule knows who is free, how long each job takes and what's already booked. Motryx only offers slots that exist, so two cars never end up booked for the same time.

  • Duration per service type
  • Workload spread across mechanics
  • Changes and rescheduling logged
Per-mechanic work view in app.motryx.ai

Work orders

Every car, in its status

The order is created from the conversation and moves across the board. At any moment you know which car is waiting for parts, which one is ready and which one has been taking up space for three days.

On holdScheduledIn the workshopWaiting for partsReady for pickupDelivered
  • From the call to the work order without retyping anything
  • Quote and invoice from the same order
  • The customer is notified when the car is ready
Work order board in app.motryx.ai

And in the same system

Operations

  • Calls and WhatsApp
  • Schedule per mechanic
  • Work orders
  • Customers and vehicles
  • Workshop Mode for mechanics on the floor
  • Time clock

Parts and suppliers

  • Supplier orders from the work order
  • Delivery note OCR
  • Automatic invoice reconciliation
  • Stock
  • Returns to suppliers

Invoicing

  • Quotes and invoices
  • Verifactu
  • Payments
  • Service and ITV inspection reminders

Hands-free

Your mechanics won't use a computer. They don't have to.

A native app for iOS and Android with the whole workshop inside. And when a mechanic's hands are full, they talk instead of typing.

Dictate what's been done

Parts fitted, time and notes, right then and without leaving the car. What isn't written down on the spot gets written down wrong later, or not at all.

Log the surprise

They take the wheel off, see the worn discs and dictate it. It goes to the customer as a quote extension before anything is put back together.

Ask without putting the tools down

What that car needs, whether the customer approved the change, whether that part is in stock. The alternative is washing up or shouting to the front desk.

And if they need to create a work order, a customer or order a part, they can do that too.

The mechanic's home screen: time clock and today's shortcuts
The mechanic's home screen: time clock and today's shortcuts
Work orders by status and plate
Work orders by status and plate
The work order with live-clocked work and materials
The work order with live-clocked work and materials

The parts cycle

The column that empties itself.

Waiting for parts

The pain isn't ordering parts. It's the bay blocked by a car waiting on a part, the wrong reference that has to go back, and the call to the parts supplier to ask if they have it. Motryx closes the whole cycle from the work order itself.

  1. 01

    You order from the work order

    You send the order to the supplier from the work order itself, without calling or looking up references by hand.

  2. 02

    The delivery note comes in by itself

    No typing and no paperwork: lines and prices arrive already loaded into the system.

  3. 03

    The monthly invoice is checked for you

    Motryx compares the supplier invoice against every delivery note received and shows the discrepancies line by line, in euros.

  4. 04

    The message to the supplier is one click away

    With the differences itemised and the correction ready to send.

Ordering from the work order in app.motryx.ai
Ordering from the work order in app.motryx.ai
Invoice reconciled against delivery notes in app.motryx.ai
Invoice reconciled against delivery notes in app.motryx.ai

Verifactu

Verifactu becomes mandatory in Spain in 2027. With Motryx it's already taken care of.

Verifactu compliance is included, and invoices come out of the same flow you already use for orders, quotes and customers. It's not another program or a separate process.

See Verifactu for workshops (in Spanish)

The whole workshop in one system. The phone too.

Getting started

Less than a day. And we do it for you.

  1. 01

    We connect your channels

    We activate your number, set your opening hours and decide when Motryx answers and when it passes the call to a person.

  2. 02

    We set up how you work

    Services, how long each job takes, scheduling rules and the initial migration of customers and vehicles.

  3. 03

    It starts answering and logging

    Every call ends in an appointment, a ticket or a transfer. And everything is recorded.

Your mechanics only need the phone they already carry.

Pricing

Try it in your workshop first

Thirty days with the full platform and the front desk switched on, set up with your hours and your services. No lock-in, with data migration included.

Book a demo

The price depends on

  • The size of the workshop and the number of users
  • The channels you switch on: calls, WhatsApp and email

We agree the final price with you in the demo, with no commitment, no surprises and no lock-in.

Questions

Frequently asked questions

What does Motryx do in the workshop's day-to-day?

It brings all of the operation together: scheduling, work orders, customers, vehicles, parts and invoicing. And it also answers calls, WhatsApp and email, turning those conversations into appointments or orders inside the system.

How do I move my data from the program I use now?

We take care of it. We migrate your customers, vehicles and history from your current program, from Excel or from paper, and have it all loaded before you start. Migration is included in the setup.

Does Motryx comply with Verifactu?

Yes. Verifactu compliance is included, and invoices come out of the same system you use for orders and quotes, without adding another program.

How do delivery notes and parts orders come in?

You order parts from the work order itself, the delivery note enters the system without typing, and at the end of the month Motryx checks the supplier invoice against the delivery notes received. In the demo we look at how it fits with your suppliers.

Can I give each person on the team different permissions?

Yes. Each user has their own role and only sees what's relevant to them: front desk, workshop, admin or management. Mechanics work in Workshop Mode, without touching the admin side.

Do my mechanics need a computer to use Motryx?

No. They have a native iOS and Android app with everything they need on the floor, and when their hands are full they dictate the work instead of typing. The phone they already carry is enough.

Does Motryx replace the front-desk team?

No. It takes the repetitive work: answering questions, offering appointments, updating information and following up. When a person is needed, it hands the conversation to the workshop. The idea is fewer interruptions, not taking control away from the team.

What if the customer wants to talk to a person?

Motryx hands the conversation to the workshop. The customer is never stuck, and the team only steps in when it adds something.

How long does it take to switch on?

Less than a day, and we do it for you. We set up the workshop's hours, services and rules, and prepare the initial data migration.

What's included in the pilot? Is there a lock-in?

The pilot includes the full platform, the front desk switched on and the initial setup. It's free for 30 days with no lock-in.

Get started

Try it for 30 days in your workshop

We set it up with your hours, your services and the way you work, so you can see whether it really saves you time.

Message us on WhatsAppNo lock-in · Migration included

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